Privacy Policy
Last updated: May 26, 2026 · Open Audio Creator
Introduction
Open Audio ("we", "us", "our") operates Open Audio Creator and related services (the "Platform"). We respect your privacy and process personal data in line with applicable law, including the Ghana Data Protection Act, 2012 (Act 843), where it applies, and internationally recognized privacy principles used by major technology platforms.
1. Scope
This Privacy Policy applies to:
- The Open Audio Creator mobile, web, and desktop applications.
- Creator accounts, uploads, analytics, claims, and monetization features.
- Communications with support, moderation, and rights-enforcement teams.
- Public pages we host (including privacy and terms URLs used for OAuth and compliance).
2. Roles: Controller and Processors
For most creator account data, Open Audio acts as the data controller. We use vetted processors (for example: Firebase/Google for authentication, cloud storage and CDN providers, analytics and search vendors) who process data only on our instructions and subject to contractual safeguards comparable to those used by large-scale streaming and creator platforms.
3. Information We Collect
Depending on how you use the Platform, we may collect:
- Identity & account: display name, email, profile photo, artist name, bio, social links, Firebase UID.
- Authentication: tokens and identifiers from Google Sign-In or email/password via Firebase.
- Creator content: audio files, artwork, release metadata, lyrics credits, ISRC-style identifiers you provide.
- Verification: artist-claim statements, proof URLs, uploaded ID/screenshots for ownership review.
- Usage & device: IP address, app version, crash logs, coarse performance metrics, anti-abuse signals.
- Communications: support tickets, reports, DMCA/copyright notices, and moderation correspondence.
- Payments (if enabled): payout preferences and transaction references from payment partners (we do not store full card numbers).
4. How We Use Information
- Provide, secure, and improve creator and listener features.
- Authenticate users, prevent fraud, and enforce Terms of Service.
- Process uploads, transcode or deliver audio, and display public artist pages.
- Run analytics, trending, recommendations, and royalty/earnings calculations where enabled.
- Send service, security, and policy notices.
- Respond to legal requests, copyright complaints, and regulatory inquiries.
- Train or tune automated systems (e.g. claim screening) using claim metadata—not your audio for unrelated AI models without separate notice.
5. Legal Bases (Where Required)
Where privacy law requires a legal basis, we rely on one or more of: performance of a contract (providing the Platform), legitimate interests (security, anti-fraud, service improvement), consent (marketing or optional features), and legal obligation (tax, court orders, copyright law).
6. Ghana Data Protection Act (Act 843)
When Ghana law applies, we align with Act 843 principles including accountability, lawful and transparent processing, purpose limitation, data quality, security safeguards, and data-subject participation. Data subjects may contact us to exercise rights recognized under Ghana law, subject to verification and legal exceptions.
7. Sharing of Information
We do not sell your personal data. We may share limited data with:
- Infrastructure and storage providers (hosting, R2/CDN, databases).
- Authentication providers (Firebase / Google).
- Analytics, search, and anti-fraud vendors under strict use limits.
- Payment processors for creator payouts, if applicable.
- Law enforcement or rights holders when required by valid legal process or to protect users and the Platform.
- Successors in a merger or acquisition, with notice where required by law.
8. International Transfers
Our providers may process data in the United States, European Union, or other countries. We use contractual and technical measures (encryption in transit, access controls) designed to protect data consistent with industry practice.
9. Retention
We retain personal data while your account is active and as needed to operate the Platform, resolve disputes, enforce policies, and meet legal obligations. Uploaded content may remain in backups for a limited period after deletion. Claim and copyright records may be retained longer where necessary for legal defense and repeat-infringer compliance.
10. Security
We implement measures such as authenticated APIs, role-based access, encrypted transport (HTTPS), and monitoring for abuse. No system is perfectly secure; you must protect your password and device.
11. Your Rights and Choices
- Access, correction, or deletion requests via raymondantwi52@gmail.com (subject: "Privacy Request").
- Withdraw consent where processing is consent-based (may limit features).
- Opt out of non-essential marketing emails via unsubscribe links.
- Delete your account via in-app settings or support (subject to legal retention exceptions).
- Lodge a complaint with the Ghana Data Protection Commission if Ghana law applies and our response is insufficient.
12. Children
The Platform is not directed to children under 13 (or 16 where local law requires). We do not knowingly collect personal data from children. Contact us to request removal if you believe a child has registered.
13. Copyright & Rights-Holder Data
If you submit a copyright complaint or counter-notice, we process the information you provide to evaluate infringement claims under applicable law (including U.S. DMCA procedures for U.S. operations and Ghana Copyright Act, 2005 (Act 690) principles). See our Terms of Service.
14. Changes
We may update this policy. Material changes will be posted in-app and on our public policy URL. Continued use after the effective date constitutes acceptance where permitted by law.
15. Contact
Privacy inquiries: raymondantwi52@gmail.com
Copyright / DMCA notices: raymondantwi52@gmail.com
General support: raymondantwi52@gmail.com